CREATING EMAIL ACCOUNTS THROUGH CONTROL PANEL

To add, delete, or change your email accounts 

  • Go to https://control.commercebox.com/ and enter your account UserID and Password as appropriate.
  • Click on the "Mail Manager" button
  • Click on the "Modify" button below your domain name.
  • Use the buttons as needed to create your Alias, POP, Autorespond, etc account(s)

Email Alias - This type of account simply forwards any email to another account.  As an example, support@aipics.com could be set up to automatically forward to support@hotmail.com.  Since email is automatically forwarded, you do not log into this account the check your email. 

Default Alias - The default alias account is *@aipics.com.  Any email sent to a non-existent @aipics.com will be caught by the Default Alias and will automatically forwarded to the real @aipics.com email address you specify.  In theory, this lets you catch any email sent to mistyped email addresses.  In practical application, you just end up getting a lot of extra TRASH / SPAM email.  I do NOT recommend using a Default Alias.

Email POP account:  This is a full, stand-alone email account.  To check your email for this type of account you either use your email program on your computer or your browser as specified above.

Autoresponder - This allows you to set up any email account so that is automatically sends a message back to the originator.  "Thanks for sending us your message.  We want you to know your message is important to us and we promise to respond as quickly as is humanly possible." Yada Yada Yada.  On the surface, this seems like a neat idea.  However, the autoresponse accomplishes little for your company and you ultimately end up in a quagmire of bounced SPAM etc.

Email List and Auto List - These accounts require a special interface that must be incorporated by your webmaster.  If you think you would like either of these features, contact mike@razr.com


CHECKING YOUR EMAIL WITH OUTLOOK EXPRESS

By now you should have received a notification email from us containing your new email address, account name, password, and server information.  You will need that information as you follow these steps.  As such, we recommend printing both the notification email and this page before you get started.   Here we go.........

From the Outlook Express Menu

  • Select "Tools"
  • Select "Accounts"
  • Click on the "Add" button
  • Select "Mail"
  • Type in your "Display Name"
  • Press "Next"
  • Select the button next to "I already have an e-mail address that I would like to use."
  • Type in your email address in the box provided
  • Press "Next"
  • From the notification email we sent you, type in the "Incoming mail (POP3)"
  • From the notification email we sent you, type in the "Outgoing mail (SMTP)..." information.
  • Press "Next"
  • From the notification email we sent you, type in the "Account Name"
    Take special note of Account Name described in the email.
  • From the notification email we sent you, type in the "Password"
  • Press "Next"
  • Press "Finished"

You should now be back at the "Internet Accounts" box.  Make sure the "Mail" tab is still selected.

  • Highlight the account you just created
  • Click the "Properties" button
  • Select the "General" tab
  • If there is not already one there, place a check mark in the box next to "Include this account when receiving mail or synchronizing.
  • Press "OK"

You are all set!  Now, whenever you use Outlook Express to check your email, it will automatically check this account.  Now would be a good time to send a test email to your new account.  What a few minutes and then check your email to see if you received it!


CHECK EMAIL USING YOUR BROWSER

'Go to http://mail.aipics.com/ and enter your email UserID and password as appropriate

 

8 Ascot Point Circle #102
Asheville, NC 28803
www.aipics.com
(828) 424-7244
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